Online Shopping Support


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We've put together a list of the most commonly asked questions about tuxedo rental. Our customers are generally able to find the answers to all their formal wear questions in our Tuxedo FAQ section.

Contact a JFW Retailer


Contact your local Jim's Formal Wear retailer for information about tuxedo rental pricing, placing an order, store hours and more! Visit our Store Locator to find the contact information for a location near you.

contact jfw online support


Call us toll free to speak with a member of our support team.

(866) 783-5767


Support Team Hours (all times are Central Time Zone)

Monday - Thursday 8:30am - 7:00pm
Friday 8:30am - 6:00pm
Saturday 9:00am - 3:00pm


If you need to reach us after hours, contact us using our online form. We'll respond to your question promptly when we return.