Frequently Asked Questions

With 60 years of experience, we have simplified the suit and tuxedo rental process, so it's more convenient for you. Our simple, four-step process makes renting a suit or tuxedo easy. Learn more about our process.

Many of our suit and tuxedo styles are available to either rent or buy. Look for the “Buy” pricing to know which styles are available. Or, use the Rent or Buy filter options to narrow the selection. Once you've made your selections, you'll be asked to choose whether to rent or buy the pieces of your ensemble in the check out process after creating your event.

If you don't find what you're looking for on this site, we also offer purchase-only options in our Shop. Check out our for purchase selections here.

Use our Digital Measurement Tool from the convenience of your home or visit a professional tailor or men's store to be measured. Make sure to bring along our measurement form to ensure all measurements are taken. Either way, we'll ensure everything fits the way it should. Learn more about your measurement options here.

If you choose to rent online, at the minimum you must rent a coat and a pant. However, we suggest that you rent a complete outfit for the best value. The rental shirt, vest, tie and basic jewelry are all included in the price of your ensemble.

We suggest placing your order 3-6 months in advance to ensure the widest selection of styles and sizes. However, we can accept online events and orders up to 2 weeks prior to your event date. You'll need to be sure to complete all payments and measurements no later than 10 days prior to your date to avoid rush charges.

Online tuxedo or suit rental packages start as low as $190 on our website – this price includes coat, pants, shirt, tie, vest and basic jewelry. Personalizing your outfit with accessories such as formal shoes, pocket squares, socks, and suspenders will add to the price of your complete ensemble.

Your order will ship approximately 5-10 days before your event date. Be sure to provide us with the shipping address of where you’ll be during that time frame in the checkout process.

Please return your rental items to us on the next business day after your event to avoid late fees. Utilize the original shipping box or the mylar bag included with your shipment to return your items. We’ll include a prepaid shipping label with your shipment.

Yes. Setting up an account is easy.

Yes! We offer fabric swatches for tuxedos, suits and accessories. Select up to five fabric samples and a JFW representative will mail them to you the next business day.

We offer both men’s and boys’ sizes. Our tuxedo and suit sizes range from a boys’ size 3 to a men’s size 74 long. Available sizing can be found on each product’s webpage.

• Coats: 3 boys’ to 74 long in men’s
• Pant Waist: 18” - 71”
• Shirt Neck: 10” - 27”
• Boys’ Shoe Sizes: 7 Toddler to 5 ½ Boys’
• Men’s Shoe Sizes: 6-18 in Medium and Wide widths

We ask that all orders are placed and measurements are completed at least 10 days in advance of your event date. You may choose to add your measurements at the time of order, or you can use our Digital Measurement Tool. Failure to provide your measurements prior to this deadline may result in rush fees or a cancellation of your order.

If your order includes items for purchase, measurements or sizes should be entered as soon as possible. Your items can not be reserved until we have received your sizes. Failure to provide your measurements or sizes in a timely manner may result in out of stock items.

Follow these steps to add measurements to your order if you skipped the step during check out:

1. Go to My Account.
2. Click Track Progress to view your event.
3. Click Add/View Measurements in the Manage Event section.
4. Complete the process by either entering your measurements or using the Digital Measurement Tool.

We carry designer brands including Michael Kors, Kenneth Cole, Allure for Men, Ike Behar, Mark of Distinction, Tony Bowls, and Stephen Geoffrey.

Yes! The majority of our tuxedo and suit styles are available up to a size 66 long. Some coat styles are available up to 74 long. Extra-long sizes are also available.

Any gentleman - including Big and Tall - can wear any of the fits! All of our styles work well with all body types. The only difference between the fits is the tuxedo or suit’s silhouette - how snug or roomy the garment is.

• Modern Fit - Fashion-forward styling with a flattering silhouette
• Slim Fit - Contemporary styling with a slimming appearance

Yes! The majority of our tuxedo and suit styles start at a boys’ size 3 and go up to a boys’ 18. Husky sizes are also available from boys’ size 8 to 16.

We currently don’t carry any suit or tuxedo styles tailored specifically for women. However, any of our styles can be ordered to accommodate a woman’s body.

Use our Digital Measurement Tool from the convenience of your home or visit a professional tailor or men's store to be measured. Make sure to bring along our measurement form to ensure all measurements are taken. Either way, we'll ensure everything fits the way it should. Learn more about your measurement options here.

While it may seem really simple to measure yourself for a suit or tuxedo, it’s next to impossible to acquire accurate measurements. We recommend being professionally measured by a tailor, men’s store or with our Digital Measurement Tool. To learn more, click here.

No. You can place your rental order without knowing your measurements. You can choose to use our Digital Measurement Tool or skip the step and come back to it later.

Keep in mind that measurements should be submitted at least 10 days in advance of your event date to reserve your tuxedo or suit. Failure to provide your measurements prior to this deadline will result in rush fees or cancellation of your order.

Yes. Changes to your measurements can be made by contacting our Customer Service Team up to 10 days prior to your event date without additional charges. If your event is less than 10 days away, additional shipping charges may apply.

Call our Customer Service Team at (866) 783-5767 within 24 hours after receiving your ensemble so we may make arrangements to send you a replacement item. Our Customer Service Team is available from 8:30am to 5:00pm Monday through Friday and from 9:00am to 3:00pm on Saturdays (Central Standard Time).

It’s super easy! After opening the tool, you simply take two photos of yourself. The tool automatically calculates your measurements. Click here to learn more.

If you’ve already submitted your online event, you can make changes up to 10 days prior to the event by following these steps:

1. Go to My Account
2. Click Track Progress to view your event.
3. Select from the links in the Manage Event section to make changes to your event.

Any changes to your order after it has been placed online can be made by calling our Customer Service Team at (866) 783-5767. Additional charges may apply. Please call as soon as you know a change is needed.

You can make changes to your measurements by contacting our Customer Service Team up until 10 days prior to your event date without additional charges. If your event is less than 10 days away, additional shipping charges may apply.

Just follow these easy steps to update the email address. You can choose to re-send the event invite again after you’re finished:

1. Go to My Account
2. Click Track Progress to view your event.
3. Click on Add/Edit Members in the Manage Event section.
4. Choose the member you wish to change and update the info. Be sure to save your changes.

Cancellations can be made by contacting our Customer Service Team at (866) 783-5767. A full refund will be issued if your order is canceled at least 14 days prior to your event date. Any cancellation made within 14 days but prior to shipment will be subject to a cancellation fee of 50% of the order cost. Any cancellations made after your order has shipped will result in no refund, and the full amount of the order will be charged.

Online suit or tuxedo rental packages start as low as $190 on our website – this price includes coat, pants, shirt, tie, vest and basic jewelry. Personalizing your outfit with accessories such as formal shoes, pocket squares, socks, and suspenders will add to the price of your complete ensemble.

When placing your order online, you will be required to pay the full amount of your rental upon order placement.

To reserve a group event, the organizer must pay for at least one member of the event to hold the reservation.

For all rental and purchased items, payment is due in full when an order is placed online.

Yes, you can choose to pay for as many members of your party as you like. We do require one paid member to reserve the event and send out member invitations.

There is a late return fee of $20 per day per order. Your rental should be on its way back to us on the first business day after your event. Be sure to use the prepaid shipping label provided to you, so we can track when the package has been scanned into the UPS system. See our Terms of Use for additional information.

The non-refundable $10 Accidental Damage Waiver (ADW) fee included in the rental price of your ensemble covers any small stains or minor damage that might occur while the rental is in your possession. If the garment is damaged beyond repair, maliciously damaged (like jumping in a pool), or if you fail to return the product due to lost or stolen merchandise, your credit card will be charged for the retail price of the item(s) damaged or not returned. The ADW does not cover any late return charges. See our Terms of Use for additional information.

You will be charged the replacement cost for any missing items. See our Terms of Use for additional information.

After 6 complete packages have been paid and shipped for the registered event, the groom will receive a full credit for one complete package rental (coat, pant, shirt, vest, tie, shoes), with a maximum value up to $250. The Accidental Damage Waiver, any retail purchases (socks, suspenders, pocket squares, etc.) and taxes on those retail purchase items are not included. Should the groom purchase a coat and pant instead of renting them, the groom will receive free rental accessories, including a shirt, tie, vest or cummerbund, and shoes.

The credit will be issued to the first groom registered for the event when his order and the qualifying number of orders have shipped. The credit will be issued to the credit or debit card the first groom elected to use when placing their order. See our Terms of Use for additional information.

After 6 complete packages have been paid and shipped for the registered event, the honor escort will receive a full credit for one complete package rental (coat, pant, shirt, vest, tie, shoes), with a maximum value up to $250. The Accidental Damage Waiver, any retail purchases (socks, suspenders, pocket squares, etc.) and taxes on those retail purchase items are not included. Should the honor escort purchase a coat and pant instead of renting them, the honor escort will receive free rental accessories, including a shirt, tie, vest or cummerbund, and shoes.

The credit will be issued to the first honor escort registered for the event when his order and the qualifying number of orders have shipped. The credit will be issued to the credit or debit card the first honor escort elected to use when placing their order. See our Terms of Use for additional information.

We accept MasterCard, Visa, AMEX, and Discover credit or debit cards.

Your payment covers all rental and retail purchase charges, a $10 damage waiver per person, and any applicable taxes. Standard shipping is FREE for orders over $99 shipping to an address within the 48 contiguous states. We cover shipping both ways plus the shipping cost for your first replacement, if necessary.

We can accommodate extended rental periods for an additional fee. Contact our Customer Service Team at (866) 783-5767 prior to placing your order(s) for pricing and availability information.

Your first replacement is covered at no cost to you provided you call us within 24 hours of receiving your order. However, additional fees may be incurred the longer you wait to notify us of any needed replacements. Should you need a second replacement shipment, additional charges may apply. See our Terms of Use for additional information.

The majority of our styles are available in children’s sizes. However, we do not currently offer any discounts on orders for children’s sizes.

Your rental items will ship approximately 5-10 days before your event date. Purchase items will ship within 2-7 business days after the order has been placed and measurements are received. Be sure to provide us with the shipping address where you will be during that time period in the checkout process.

Standard shipping is FREE for online orders over $99 shipping to an address within the 48 contiguous United States. We cover shipping both ways plus the shipping cost for your first replacement, if necessary.

Late orders may be charged a rush fee of $20-$60 in addition to expedited shipping costs and will be quoted on an order by order basis.

In most instances, we can accept Rush Orders assuming your requested styles and sizes are available. Please call our Customer Service Team at (866) 783-5767 as soon as possible to place a Rush Order. If your order is placed 10 or fewer days prior to the event date, you can expect to pay a rush fee of $20-$60 plus any expedited shipping costs.

Currently, no. However, we can ship to any residence, hotel or venue in the contiguous U.S. Ensembles must also be returned from the contiguous U.S.

At this time we are unable to ship to P.O. Boxes, APO/FPO, or internationally.

Your order will be shipped ground UPS or FedEx as long as time allows. If your order is placed 14 days or less before the event, it may require rush shipping in which case you would be charged for any expedited shipping.

You should ship your order to the address you will be at 5-10 days before your event. This will allow you to have enough time to try on the items and request a replacement if there are any fit issues.

Yes. Your order will arrive 5-10 days prior to your event. When entering your shipping address during the checkout process, be sure to give us the address where you will be during that time period, whether it's your home or the destination city. We can ship anywhere within the contiguous United States. We currently don't ship to Hawaii, Alaska, U.S. territories, or outside the United States.

No. Orders are shipped via UPS or FedEx and do not require a signature for delivery.

Contact our Customer Service team for help with the return or exchange.

Please return your rental items to us on the next business day after your event to avoid late fees. Utilize the box your items arrived in and return using the prepaid shipping label included in your shipment.

Return the box or bag to your nearest UPS drop-off location. These locations include any UPS Drop Box, UPS Store® location, UPS Customer Center, UPS Authorized Shipping Outlet, UPS Driver or Staples® location. There is no charge to drop off a prepaid return package. To find a location nearest you, visit this site: https://www.ups.com/dropoff.

We do offer a discounted rate for extended rentals. Contact Customer Service to request an extended rental and avoid late fees.

Include all of the garments, including any replacement items you may have received, in the original shipping box or mylar bag before sending it back to us. The box and mylar bag are designed to hold additional items. Don't worry about stuffing them full; we'll clean and press everything when it's returned!

Ask a family member or a member of your party to gather the ensemble(s) and deliver them to the UPS drop-off location for you.

You will be charged the replacement cost for any missing items. See our Terms of Use for additional information.

If you’ve misplaced your return shipping label, Contact Customer Service to request one.

If you purchased any of the items in your ensemble, you are entitled to keep them. Items generally purchased might include socks, suspenders, pocket squares, belts, etc.

No. Simply ship all the garments back to us, and we will take care of cleaning them.

Possibly! We may be able to sell you the item(s) you wore or something very similar depending on availability. Contact our Customer Service team to discuss your needs.

While we are not responsible for any personal property left in a returned rental, contact our Customer Service team. We'll see what we can do to locate your item.

If you choose to purchase items during the checkout process such as coats, pants, shirts, vests, ties, or shoes, you can expect to receive them shortly (generally 3-7 business days) after your order is placed as long as inventory is available and measurements are provided. Try on your items as soon as you receive them and request any exchanges or returns within 60 days of the original purchase date.

Your rental items will ship approximately 5-10 before the event date.

Try on your ensemble within 24 hours of receiving it. Try on every item and make sure you are satisfied with the fit and overall look. Check out our blog about how to try on your suit or tuxedo.

If something isn’t right, contact our Customer Service team immediately. If you're satisfied with how everything looks, hang up your ensemble until the big day.

Call our Customer Service Team at (866) 783-5767 within 24 hours after receiving your ensemble so we may make arrangements to send you a replacement item. Our Customer Service Team is available from 8:30am to 5:00pm Monday through Friday and from 9:00am to 3:00pm on Saturdays (Central Standard Time).

Your rental items will ship approximately 5-10 days before your event date. Purchase items will ship within 2-7 business days after the order has been placed and measurements are received. Be sure to provide us with the shipping address where you will be during that time period in the checkout process.

You may see some small wrinkles in your garments after shipment... especially during the warmer months. We suggest removing your ensemble from the garment bags and hanging them in a cool location as soon as they arrive. In most cases, the wrinkles should fall out after a few hours. If you are experiencing major wrinkle issues after hanging the tuxedo for a few hours, you can visit a professional dry cleaner to have the garment steamed.

Your first replacement is covered at no cost to you, provided you call us within 24 hours of receiving your order. Additional fees may be incurred for replacement requests after this time period and/or if you need a second replacement shipment. See our Terms of Use for additional information.

No, you can choose to have your replacement item(s) shipped to any address within the 48 contiguous United States.

Call our Customer Service Team at (866) 783-5767 within 24 hours after receiving your ensemble so we may make arrangements to send you a replacement item. Our Customer Service Team is available from 8:30am to 5:00pm Monday through Friday and from 9:00am to 3:00pm on Saturdays (Central Standard Time).

Please be aware that if you have a mixture of rental and purchased items on your order, the items may ship separately and at different times. Any purchased items will be shipped at the time of order (usually arriving in 3-7 business days). Rental items will ship 5-10 business days prior to the event date.

For questions on when specific items should arrive, please contact our Customer Service Team at (866) 783-5767.

Our 4-step process makes it simple to create a group event. Click here to learn more about the process.

We suggest placing your order 3-6 months in advance to ensure the widest selection of styles and sizes. However, we can accept online events and orders up to 2 weeks prior to your event date. You’ll need to be sure to complete all payments and measurements no later than 10 days prior to your date to avoid rush charges.

Follow these steps to add a member to your party when your event is more than 14 days in the future:

1. Go to My Account.
2. Click Track Progress to view your event.
3. Click on Add/Edit Members in the Manage Event section.
4. Click the Add Member button and follow the prompts, or delete any unwanted member.

Yes, changes can be made to your group members’ looks until they have paid for their order by returning to the event to add or edit the looks assigned to them.

After a member has paid for the order, you can contact our Customer Service Team at (866) 783-5767 to make changes up to 10 days prior to the event without additional charges. If your event is less than 10 days away, additional shipping charges may apply.

No, your wedding party members will not be able to change the pieces of the outfit you assign to them.

Yes! For those items available to rent or purchase, your wedding party members can choose their preferred option at checkout.

Once the event organizer has paid for at least one member of the event, the groomsmen will receive an email invitation to join the event. They’ll be asked to complete the checkout process as soon as possible by giving us their measurements, shipping address, and billing information.

Yes. To resend invites to some or all of your event members:

1. Go to My Account.
2. Click Track Progress to view your event.
3. Choose which members should receive an email invitation by clicking the Resend Invite box next to their name.
4. Click the Resend Invites button.

After 6 complete packages have been paid and shipped for the registered event, the groom will receive a full credit for one complete package rental (coat, pant, shirt, vest, tie, shoes), with a maximum value up to $250. The Accidental Damage Waiver, any retail purchases (socks, suspenders, pocket squares, etc.) and taxes on those retail purchase items are not included. Should the groom purchase a coat and pant instead of renting them, the groom will receive free rental accessories, including a shirt, tie, vest or cummerbund, and shoes.

The credit will be issued to the first groom registered for the event when his order and the qualifying number of orders have shipped. The credit will be issued to the credit or debit card the first groom elected to use when placing their order. See our Terms of Use for additional information.

Absolutely! We offer both men’s and boys’ sizes. Our tuxedo and suit sizes range from a boys’ size 3 to a men’s size 74 long. Available sizing can be found on each product’s webpage.

• Coats: 3 boys’ to 74 long in men’s
• Pant Waist: 18” - 71”
• Shirt Neck: 10” - 27”
• Boys’ Shoe Sizes: 7 Toddler to 5 ½ Boys’
• Men’s Shoe Sizes: 6-18 in Medium and Wide widths

Yes, most certainly. You do not need to be a renting member to organize an event.

Yes, you can choose to pay for as many members of your party as you like. We do require one paid member to reserve the event and send out member invitations.

Yes, once your event has been reserved, you can track the progress of your wedding party members anytime by clicking the Track Progress button in your event.

Yes, we offer a co-organizer role for event organizers who want another person to help with the planning process. Here’s how to set a co-organizer:

1. Go to My Account.
2. Click View Event.
3. Choose Event Details in the header.
4. Choose which type of co-owner you’d like to add.
5. Complete the contact info or select which member.
6. Invite the co-owner

Great question! Just follow the quick tips in this video for how to put on the cufflinks and studs.

There are lots of different ways on how to fold a pocket square, but here's a video that shows the easiest ways to fold a pocket square.

Watch this video for tips on how to try on your suit or tuxedo.

Fortunately, it’s easier than it might look. You can learn how to tie a bow tie in this video.

Use our Digital Measurement Tool from the convenience of your home or visit a professional tailor or men's store to be measured. Make sure to bring along our measurement form to ensure all measurements are taken. Either way, we'll ensure everything fits the way it should. To learn more about your options, click here.

Follow the instructions in this video to adjust your rental trousers.

Your shirt collar should fit comfortably around your neck without pinching. If you can slip more than one finger between the collar and your neck, your shirt is too big. If no fingers fit, your shirt is too small.

With your arms at your sides, your shirt’s sleeves should end about an inch past the wrist bone, so you can see the ends of the sleeve when wearing a coat.

You can check out this video for a visual lesson on how to try on your shirt.

Shirt sleeves should extend one quarter to one half inch beyond the jacket’s sleeves.

You can follow these guidelines on how to try on your suit or tuxedo pants.

In this video, we discuss how to try on your suit or tuxedo coat.

This video will show you how to adjust your pre-tied bow tie or windsor tie.

This video will show you how to adjust your rental vest.

The tips or flaps on a wing collar shirt should sit BEHIND your bow tie, not on top of it.

Cummerbunds should be worn with the pleats facing up.